Your security, our priority
Protect your accounts and transactions with our advanced security measures.
Your Security is Our Priority
Authentication and Access
Secure access to your accounts with our robust verification systems.
Two-Factor Authentication (2FA)
Add a second layer of protection with two-step verification.
Enable 2FA in your security settings. Use an authentication app (Google Authenticator, Authy) or receive codes by SMS.
Strong passwords
A strong password is your first line of defence.
Use at least 12 characters combining uppercase, lowercase, numbers and symbols. Avoid easily guessable personal information.
Biometric authentication
Sign in instantly with your fingerprint or face.
Enable Touch ID or Face ID in the mobile app for quick, secure access to your accounts.
Session management
Stay in control of your active connections.
View and manage your active sessions, log out of unrecognised devices and review your access history.
Fraud Prevention
Our systems detect and block fraud attempts in real time.
Real-time monitoring
Every transaction is automatically checked for anomalies.
Our algorithms analyse each transaction in real time to detect unusual behaviour and block fraud attempts.
Transaction alerts
Get notified for every movement on your account.
Receive SMS or email alerts for every transaction. Set custom thresholds to monitor large amounts.
Card controls
Manage your cards directly from the app.
Temporarily block your card, set geographical and amount limits, enable or disable online payments.
Merchant verification
Your online purchases are protected by our verification system.
We check merchant identity and reputation to reduce fraud risk during your online purchases.
Data Protection
Your personal information is encrypted and protected to the highest standards.
End-to-end encryption
All your data is encrypted in transit and at rest.
We use AES-256 encryption to protect your data. Without the appropriate keys, your information is unreadable.
GDPR compliance
Your data rights are fully respected.
Access, rectification, erasure, portability: your GDPR rights are guaranteed. Contact our DPO for any request.
Data minimisation
We only collect what is strictly necessary.
We limit data collection to what is essential for our services and retain it only as long as required.
Secure storage
Your data is hosted in certified data centres in Europe.
Our servers are in ISO 27001-certified data centres with 24/7 physical security and geographic redundancy.
Incident Response
When something goes wrong, our team acts fast to protect you.
Immediate action
Spotted suspicious activity? Act straight away.
Contact our 24/7 security line. Change your passwords and review your recent transactions immediately.
Account recovery
Compromised accounts are restored quickly and securely.
Enhanced identity verification, secure access reset and full account audit.
Investigation and follow-up
Every incident is thoroughly investigated.
Our cybersecurity team identifies the root causes of each incident and implements appropriate preventive measures.
Protection and reimbursement
Confirmed fraud? We reimburse you.
Full fraud protection: fast reimbursement of stolen amounts and personalised support.
Security Tips
Simple habits to keep your accounts safe every day.
